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Insights Support Articles
This is where you'll find information on all the Reports available.
Overview
Executive Dashboard Report
How can I see my customer's feedback?
Monthly, Daily and Hourly Sales Report
What is the Online Payment Refund Report?
How do I view my Customers on Reports?
How do I view my Order Summary Report?
Sales Mix Report - How do I view what is being sold online?
Store Management Dashboard Report
Engage
Campaign Summary Report
How can I read my Voucher Redemption Report?
Switchboard
How to read my Switchboard Call Reports?
How do I view my Restaurant’s Sales?
How can I view my Agent Sales?
Customers
Cart Abandonment Rate Report
Deliveries
What is the Delivery Order Status Report and where can I find it?
How do I read my Delivery Radius Report?
What is the Delivery Summary Report?
How do I view my Delivery Zones Settings?
How do I view my Delivery Zones?
How do I Identify Delivery Order Hotspots?
How do I view my store’s Tracked Deliveries?
Operations
How do I view the Online Status of my outlet?
How can I view the Uptime of my Outlet for Online Ordering?
How do I view my Failed Order Report?
What is a Suspicious Customer and how are they classified?
How can I get a better look at my Store Details?
How do I view my Operations Dashboard Report?
How do I view my Store’s Activities?
General
What is YUMBI Reports?
How do I improve my Switchboard Reporting confidence score?
How do I log into YUMBI Reports?
Who is responsible for adding new individual roles to Reports?
Who has access to YUMBI Reports?
How do I get the right information from my reports?
How do I export my reports?
How do I navigate around the YUMBI Reports portal?