General Support Articles
Find out how YUMBI can assist your overall restaurant management with our versatile, all-in-one solution for success.
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About YUMBI
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Restaurant Configuration & Operational Settings
- Important Links: Online Request Forms
- How do I update my restaurant trading hours for StoreFront?
- What do I do if a customer claims they were double debited?
- Why is the order printing through the YUMBI printer instead of the POS System?
- What needs to be done if the price on the online menu is not matching the price on the POS?
- Why is a specific item removed from the online menu?
- What is 'no contact KERBSIDE Collection'?
- Restaurant Menu Updates: Required Information and Lead Times
- What do I do if my restaurant is changing ownership?
- What do I do if my restaurant is relocating?
- What do I do if I need to cancel my restaurant on YUMBI?
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Restaurant Online Ordering Onboarding
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YUMBI Printer and POS Integration
- How do I troubleshoot issues with the YUMBI Printer?
- What do you do if an order prints on the YUMBI GSM printer instead of the Aura Point of Sale?
- What is the YUMBI GSM printer?
- How do I operate the YUMBI Printer?
- What does the YUMBI order slip look like?
- How do I install the YUMBI Printer?
- YUMBI Printer and POS Operation Checklist
- Why does my store show as offline on the YUMBI platform?
- Why Do Orders Get Canceled on YUMBI and How Can You Prevent It?
- How do I locate my GAAP POS ID?
- How do I troubleshoot a YUMBI Printer stuck in a loop
- Can I use one printer for my combo restaurant?
- What do I do if the YUMBI GSM printer is not working?
- How do you update the date and time on the YUMBI GSM Printer?
- Is your YUMBI Printer encountering a 'Not Registered' error?